What do you do when a client doesn’t show up for the second time in the month and it was booked and rebooked?
You have a choice. As a sensitive and creative therapist/coach in the past I would have been flexible to the point of giving in to the non-existent structure of the client. And of course, to keep the client’s business.
Now, I perceive the constant ‘no show’ as a sign that motivation is gone for this client, and my time and energy invested with my heart and training is not taken seriously, nor deemed worth much!
So the choice…new rules learned over the years is to give clients a 15 minute window of lateness and then get on with things. No sense chasing around after someone who is not able (nor wants) to be caught.
We have a motto in our business based on an old commercial in the US: ‘catch you now, or catch you later’ and it has always been spot on. If it’s not the client’s time, it won’t happen, but when it is…they will be back!
I am sure that many highly sensitive and smart women in business give clients the extra, extra mile and ‘do’ the right thing by their clientele. Ladies, ‘do’ the right thing by your own self. Stretching too far sometimes means you loosen too much of your self and self-respect.
Evolution. Dr Bev (The Burnout Queens) xx