Email skills up to snuff? Part 3

Here’s the third Email Mistake that makes all of us look unprofessional according to Inc.com.  It’s easy to do when you are bombarded by inbox overload or are squeezed for time. However, this mistake can make the best of us steam with irritation (at least it does me)

Slow response or no response at all.

The Inc article makes it clear that you should acknowledge receiving an email from someone, even if you quickly answer ‘got it’. I am so happy that this is what our VA does each time I send work from the UK to the US. One word from her that it landed in her inbox allows me to just move on knowing the work will be handled.  Bless her she’s a highly sensitive person as well, so she ‘gets’ the importance of replies.

However, (this is a big irritation to me and most HSP’s I know) if I send an email with substantial information, opinion or suggestions in it, if I send a client a personalised visualisation, if I email a colleague with a joint business idea…I want to hear that it was received!!!!!! (notice irritation growing.)

You can double my irritation (and confusion) if a colleague or client wants to book time with me, and I take quick action to reply and offer a time slot (time zones are a challenge when working globally) and then I wait for a no-or-slow response…!  Nothing irks me more than being asked for something, delivering, and then waiting for confirmation! I am left thinking several things.

  1. My email never arrived or is languishing somewhere in the Ethernet.
  2. The request for my time wasn’t that important in the first place (but I am keeping a timeslot open which means it’s still on my mind).
  3. The person is lazy or impolite because they aren’t checking their inbox…hello (either way I’m starting to steam)!
  4. They feel they are too busy and oops, ‘sorry it went to the bottom of my to-do list’.

Regardless of the WHY of no-or-slow replies to emails, the article (and I totally agree) suggests we filter and prioritise our emails and always send a quick reply regardless of restraints…(got it, got this, will reply tomorrow, I’ll get back to you on this asap).

I always use these suggestions and I always appreciate when others do the same. Don’t you?

(hello…are you there)

(hello?)

Hmm, note to self, better check this article reached everybody!

Love, The Burnout Queens xx

Check out the other 2 Email Mistakes that Make Us Look Unprofessional.

Email skills up to snuff?

Email skills up to snuff? Part 2

 

Living Balance

Living Balance

The Burnout Queens Wisdom: Living balance is never static, it shifts its shape and weight; stretches and shrinks, rises to the top only to sink to the bottom; it’s all over the place!

Hello from Lewes & London! 7 October 2017

Hello from London & Lewes

September and The Burnout Queens hopped the train to London to ‘get cultured’ at the Victoria & Albert museum.  A stunningly beautiful exhibit of dresses by Balenciaga. If you are in London in the next few months, put this stop on your tour list.

 

Dr T wrote this in our Sunday’s postcard to The Realm members!

“As we exclaimed our way through the exhibit I began to remember why I had fallen in love with fashion when I was a young teen.  Oh, the delight of it!  I began to recall the pure excitement of picking a pattern, choosing a fabric and then indulging in pure creativity.  I feel a sewing bee coming on.”

As museum members we took ourselves to lunch in the member’s room (as you do) and what a delight that was.  Top floor conservatory with old world charm and modern accessories.

It was opening day and surprise…the computers were having problems, so lunch was on-the-house!  You know what The Burnout Queens always say, “expect the unexpected”.  It was the perfect end to our visit to the museum.

Before catching the train back home, we had a few errands to do so we walked our socks off (no we didn’t actually have socks on) back to Chelsea and went into the department store only to be met with more unexpected images.  It seems Christmas is on it’s way!  These pics were taken specifically to make the Canadian niece green with envy (it worked because she is addicted to Christmas)!

 

Of course I always love seeing my old London landmarks when arriving and departing London by train.  I’ve been using Battersea Park Power Station as my joyful moment of recognising London since the 60’s when we first made a trip over.  It never dims my excitement.  All these years later, when I see the 1069 castle lit up in my new Town I get that same feeling.

 

At the end of September, the little man had his teeth cleaned.  Well, fourteen teeth extractions later (yes you read that right, apparently it’s the breed) he’s still the goofy-little Alf we love, but now gumming it in his middle years.  Next month is birthday number 8 and I bet you he has enough teeth left to down a whole cupcake in style.  After all he is one adorable Burnout Pup!

Hoping your September was cultured, full of memories and adorable moments too.

Until next month,

Embrace Life!

The Burnout Queens | Dr Toby and Dr Bev

P.S:  If you are curious about The Realm postcards, click through here to grab your first Sunday mailout and membership.

http://theburnoutqueens.com/the-realm/

Email skills up to snuff? Part 2

Last week I shared my HSP reaction to the first of five mistakes that make you look unprofessional when sending emails. It’s a great Inc.com article we love to share, and you can catch the first blog here: http://theburnoutqueens.com/email-skills-up-to-snuff/

This week I want to share my HSP thoughts on the second of the five mistakes that make you look unprofessional when sending emails.

 

2.  Choosing email instead of private messaging.

If you are an HSP like me, there is nothing worse than getting mounds of emails in your inbox each morning (and throughout the day). It sets my ‘overwhelm button’ into virtual overdrive.

I have to admit I used to be guilty of doing this, but no more. When I get it from others though, I thank my lucky stars I listened to Dr Toby saying “quit while you’re ahead!

What am I talking about?

This article suggests using a private messaging system or sending a text is the perfect way to send off a one-liner to friends, family and colleagues. Don’t keep sending back replies to emails.

How many times have you sent your final thoughts or suggestions for business in an email and the receiver keeps replying with small little phrases to keep the email conversation alive (did I just hear Dr T’s voice again). There is always someone who keeps the string attached by replying ‘ok’, or ‘you’re welcome…no problem’, or ‘me too’, or just ‘yep’. This creates at least five extra emails returning to my inbox.

I DON’T LIKE CROWDS. This is crazy and annoying. I just want to say ‘enough already’, but that would net me another reply I’m sure…

…’sorry’!

Next time you are about to hit the reply button with a little extra something, you might want to try to eliminate the urge to be the ‘nice-friendly-person.’    I think the receiver will understand (I know I will be relieved).

Number three next week. If you have a comment or agree (and disagree) with me, leave your thoughts below. We love hearing from other HSPs!

Love, The Burnout Queens xx

 

PS:  If you want to read the original article click here https://www.inc.com/peter-economy/5-email-mistakes-that-make-you-look-extremely-unprofessional.html?cid=email

 

 

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