Dr Bev Dr Toby Silverton McLagan Coaching frazzled exhaustion overwhelm women’s health work-life balance perfectionism. symptoms of burnout

A 9 year anniversary for The Burnout Queens

Well it is hard to believe.  A lifetime ago now, really.   This was Dr T at the airport in Vancouver (Dr B taking the photo) awaiting our flight to London, England.

Our adventure that we both dreamt about in 1972 was about to come true, albeit late.  But then we have both always been off-time (off-beat even).

Big change was happening, and more was about to happen.  Change that we didn’t know but were fully ready to embrace.  We left Canada knowing we would not return.  When that last call to board was made (Ladies and gentlemen we are now boarding Air Canada flight to London) Dr T & Dr B smiled widely and joyfully marched into that plane to our new homeland.

Nine years ago, on July 4th we landed at Heathrow and the first words out of the immigration staff when she looked at our passports stamped VISA, she said “welcome home ladies”.  London was our independence and our freedom.  Little did we know how much!

Yes, we are home.  We had lost a lot leading up to that day, but we have gained so much more in taking that final leap.  Would we redo it again?  No.  We have created a culture and lifestyle for ourselves here in the south-east of England.

This was just meant to be, the way we had always planned and more.  We are so fortunate to have met and lived close to wonderful people who have been so open to helping us out and sharing our good moments (and stressful ones).  Don’t think we even think like we used to.

And then of course there is the joy of art, pastries, walks, our dogs, and last but never least, tea and cake.

They say you can’t go home again.  Well Darlings, we are home at last.

Email skills up to snuff?

I love reading my Inc.com online alerts.  This one just jumped out at me.  “5 Email Mistakes That Make You Look Extremely Unprofessional”

As a highly sensitive entrepreneur I take great pride in how I write my emails.  Do you?  Well, according to this article you definitely should.  As I read it I had reactions to it (as a highly sensitive entrepreneur of course and a psychologist as well) so here’s my opinion on a great article, starting with the first of Peter’s 5 points.

 

1 Unstructured Criticism:  First I hate the word criticism it’s so unconstructive.  I prefer feedback because people tend to listen when it’s called feedback.  The article says don’t ‘blast negativity at someone through an email’.  Yes, words can appear harsher in print without the tone or facial expressions of the messenger.

For us highly sensitive person biz types, we love ‘seeing and hearing’ face and tone movements and levels.  It gives me much more scope for the meaning of the words and the overall sense of the message I am being given.  This way I definitely know how the messenger feels.   Ho-hum, I know this is not always possible so…

The Inc article suggests delivering your criticism in ‘the compliment sandwich’ way!  This sounds nice, but when I taught communication 101 at university this type of sandwich while nicer didn’t always digest well, particularly when using words like “great job Sue, but….”  I can guarantee that Sue didn’t dwell on the great job part of the message, but she probably ruminated over all the stuff that came after BUT.

(On a psychological note, the truth and reality of a message always comes after the BUT).

The Burnout Queens suggest using kinder words overall.  There is no need to be negative.  Instead, focus on the strength of the person’s skills and encourage them in your feedback to use their strengths to correct themselves and their work.  “Sue I loved the energy and creativity at the beginning of your report.  Is there some way you can end it on that same enthusiastic and creative note?”   Sue may actually shine and be proud of the outcome.

Next post, I’ll give you the HSP scoop on one more Email Mistake in this article.  In the meantime, why not try The Burnout Queens’  Strength Building Feedback Style for the next few days with your colleagues (wink: it works with the kids and yourself as well).

If you’ve been served the compliment sandwich, let us know and what it may you feel like.

Love, The Burnout Queens xx

For the original  Inc.com article click here

 

Life Lessons from The Burnout Queens

If there is one life lesson The Burnout Queens have experienced over and over and now believe in 100% it is this…

TRUTH RISES!

Today, the verdict for the disappearance and murder of our friend and former neighbour , Helen Bailey and Boris, her beloved dog (friend to The Burnout Pups) brought Truth and Justice.  We are so sad that this beautiful, intelligent, creative and lovely woman was taken in her prime.  While she was with us she gave of herself, her life experience and her humourous take on grief.

Helen and Boris, you can now rest.  The truth is known and you are with the angels.

My Boss Bunked Off Work!

coffee and donuts

I have choice at my company. It’s a flexible workplace so if it’s sunny out I can go out and enjoy my day with a mind to work on another day.

Deciding is often easier because I ask the same questions my boss asks.  Don’t ask what you should do, but what you want to do.

Decision made.. 2 bosses (hey because I’m one) bunked off work the other day and were found browsing the North Laines (well one had a hair appointment so we made a morning of it). We both love working this way.  Then we were back in the afternoon ready to write and create.

This is truly an example of how to ‘think aside’.  When we are away from the desk, the minds start to expand and think in a different way.  Out of the confines of the office (even if they are beautiful) allows thoughts to come more naturally.

This kind of day…doing something I want…definitely gets the creative juices going (including this post) over coffee and jam doughnuts.

How can you create a ‘thinking aside’ moment in your work life that suits you and your company?

Love, The Burnout Queens, xx

My BFF ‘Denial’ Made Me Burn Out…so we fell out!

2 women whispering

Meet my BFF Denial.  She has helped me in so many ways throughout my life, both personally and in my business.  I could always count on Denial to get me through any busy-ness or crisis.  We were so close she knew what I wanted before I did!  Now that’s friendship (or so I thought)!

 

 

It turns out that having a friend like Denial on my side was my ticket to becoming a reluctant Burnout Queen!

Denial was by my side when I was building my psychology practice. In a year the business grew to six-figures and our expertise was sought after!  Fabulous, but it came with a price.  When I was working day and night, over-stretched and over-stressed with all the hours of patients, meetings, on top of my PhD research, Denial encouraged me to:

  • ignore my body’s aches and pains,
  • keep my head down and keep going
  • ignore the urge to take a break and ‘grab’ dinner
  • stay focused on completing the task, project, obligation no matter what.

All I wanted to do was give in.  I felt weak; I just needed to go home and get some sleep.  Denial was my rock-solid support.  She urged me to dig in, work harder, push through and not lift my head until it was done.  I was exhausted and dazed but thanks to her support and driving force, deadlines were met and success secured!

Denial was there for me again when I was feeling unwell with heart palpitations, migraines and serious injuries after a major car accident.  She  would whisper in my ear, “You don’t have time to be sick.  You’ve got to keep going for everybody.”  She kept me going…visiting my Dad in hospital, making sure my elderly Mum had groceries, keeping the house perfectly clean, and never missing a day of work.  She was absolutely right, there was no time for my own health.

Just keep going, dig deeper, plod on girlfriend!

What a friend.  Denial secured my reputation as kind, helpful and always there for everyone, (just the way my Mother had  taught me) to my detriment.

Then one day, out of the blue (or so I thought), I fell asleep on the kitchen floor while feeding the cat.  Four hours later, with the cat looking bemused at me from his vantage point, my BFF Denial was nowhere to be found!  She had thrown me under the bus!  She had become someone else’s BFF in an instant.

Without Denial,  I had no voice to tell me to ignore myself; no cheerleader to give me the push to keep going.  I wanted to run away.  Without Denial by my side my world suddenly seemed insurmountable.  I couldn’t escape the facts anymore as I began to see the truth of how burnt-out I was!

  • Physically, I didn’t feel well.
  • I was so exhausted I didn’t want to face another day.
  • I was snippy & snappy with everyone who wanted something from me (Didn’t they see I wasn’t well?).
  • I could no longer pull ‘it’ out of my hat and keep going (energy bunny had abandoned me too!).
  • I was gutted, exhausted, and ashamed that I looked inept and weak (after all I was a therapist who could cope).

Here’s the good news!

It was the best thing that could have happened to me when Denial disappeared. I was forced to acknowledge myself in small ways and big ways.  I learned to meet obligations and responsibilities on my terms.  I began to make decisions, choices, and plans that suited my needs first and foremost.

It had to start with me!  As I listened to my body and my soul I began to understand…

  • when to take a few minutes to breathe,
  • when and whom to say ‘No’ to (there are many ways to do this I have found),
  • how to get my health back on track (and keep it there),
  • how to regain and sustain my energy,
  • my need to sleep, to eat, and to respect and honour what I need throughout my day.

Now I have a new BFF and her name is ‘Aware’ and she is nothing like ‘Denial’.  Aware listens to my inner voice.  She knows when I’ve had enough, and she knows when to reach for that extra dream.  She responds to my spirit.

Aware gently taps my shoulder and says,

“You are priority one.  Without you there isn’t much else”.

Aware has made me realise that when I take care of myself my business works better and I have a better quality of life and love.

 If you find yourself in the company of Denial, don’t be afraid or ashamed to walk away from that ‘friendship’ with conviction.  Head on over to self-awareness and honesy, trust us it’s more invigorating than scarey.  When you team up with Aware you open yourself up to all the possibilities and dreams that happen when you live waaayyyy beyond burnout.

Cheers to finding new friends!  The Burnout Queens xx

[The Burnout Queens wrote this article as a guest blog for The Girls Mean Business]

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